Volunteer FAQs

  1. After I create an account on VolunteerHub, what's next? 
    1. Individuals: Please select a date on the volunteer calendar that works best for your schedule. Once you sign up for the volunteer opportunity, you'll be prompted to sign a liability waiver. The waiver must be signed each calendar year. 
    2. Groups (with more than 4 volunteers): Please contact your group leader for your specific volunteer date and location. If you have not yet scheduled a volunteer day, please contact volservices@ahfh.org to schedule your day. 
  2. Do I have to register as a volunteer and view the onlie safety training prior to volunteering? Yes, you are required to create a user acount on VoluteerHub, read the volunteer orientation, and watch the online safety training. 
  3. What time do I need to be on site? If you're working on new construction, please arrive by 7:45 a.m. ReStore volunteers need to arrive by 9 a.m.
  4. How long will I be volunteering for? Our staff works tirelessly to get families into their homes on time, and ask all volunteers commit a full day, (8 A.M. – 4 P.M.) when volunteering; Shifts and early/late departures break project momentum.
  5. Do I have to have prior construction experience?  No! Our site leaders and regular volunteers will lead you in construction tasks. 
  6. What should I wear? Wear weather appropriate attire and closed-toe shoes. Be prepared to get a little dirty!
  7. What should I bring? Bring along a water bottle. We'll have water for you but like to reduce waste.
  8. Can youth volunteer with Habitat? Volunteers must be 18 or older to work on home repair projects. Volunteers 16 or 17 may work on new construction site or at the ReStore, if accompanied by a parent or guardian over the age of 21. We have plenty of other ways for youth to volunteer. Check out our youth opportunities.
  9. What if it rains? We build rain or shine! If weather conditions are extreme or unsafe, we will update the Volunteer Calendar and a recorded message concerning delays or site closures will be available on our Volunteer Hotline at 512-448-5287 by 7:00 a.m.  When possible, group leaders will also be contacted by phone and email. Please note Austin Habitat follows the inclement weather policy of Austin Independent School District during the work week. Check out our Inclement Weather Policy.
  10. Will I have access to a bathroom? Yes, there are portable toilets out on construction sites.
  11. Do you have coolers out on site? We are unable to provide coolers.
  12. Will lunch be served? Lunch is not provided by Austin Habitat. Please bring your own lunch to eat on-site during the 11:30 lunch break.
  13. I don't want to do construction, is there another volunteer project I can work on?   Absolutely! We can always use help at the ReStore and are always looking for volunteers to bring lunch out for crews working and Site Hosts who serve as on-site greeters and manage the sign in area on Saturday mornings. For more information about these opportunities, contact us at volservices@austinhabitat.org.
  14. Where should I park?  Parking instructions are included in the description of each listing in the Volunteer Calendar.
  15. Can I volunteer at Austin Habitat to fulfill by Court Appointed Community Service?  Yes, but only at the ReStore.
  16. What if I still have questions? Please contact our Volunteer Services department either via volservices@ahfh.org or 512-472-8788 X101.